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Start with the work: what arrives, who reviews it, what decision follows, and where the data lives. Use AI to extract, draft, route, and flag exceptions—then keep authorized people responsible for the final call.
AI-native, minus the magic trick
Map every request, owner, status, system, and follow-up. If the answer lives in inboxes, spreadsheets, and someone’s memory, you found the workflow. Fix the visibility before automating the chaos.
The handoff audit
Define the question, audience, source data, refresh timing, and action the report should trigger. A dashboard that cannot change a decision is décor. Attractive décor, perhaps. Still décor.
Reporting people can actually use
IDEAS IN PRACTICE
Useful ideas. No certificate frame required.
Start with the work your team repeats, chases, and reports by hand. These field notes turn AI-native healthcare administration into practical questions for credentialing, enrollment, reporting, and interoperability. If one sounds painfully familiar, tell us what is stuck.